Acceptable Usage Policy



As a high-quality web hosting provider to thousands of customers, Green Apple values its good reputation. Accordingly, it is important to us that our customers use our services and the Internet in general, responsibly and courteously. Most of our customers do so and seldom need to refer to these AUP's. Nonetheless, the following constitute examples of unacceptable uses of Green Apple services, which will result in suspension, or termination of the customer's account.

Affronts to Etiquette Unacceptable activities include spamming (sending unsolicited advertising to those with which the customer has no existing business relationship, posting off-topic advertising in newsgroups); spoofing (using a return email address which is not the valid reply address of the sender or sending an email message which does not contain enough information to enable the recipient to identify the party who is really sending the message; passive spamming (promoting a web site hosted by Green Apple by spamming from some other source), trolling (posting controversial messages in newsgroups to generate responses), mailbombing (inundating a user with email without any serious intent to correspond), generating a higher volume of outgoing mail than a normal user (over 10% of available system resources), and subscribing someone else to an electronic mailing list without that person's permission. A message is considered unsolicited if it is posted in violation of a newsgroup charter or sent to a recipient who has not requested the message. Making an email address available to the public does not constitute a request to receive messages. Distribution of mass emailing programs is also prohibited. All recipients on a mailing list must have personally subscribed. Mailing lists may not be used to distributed unsolicited email. Any customer repeatedly "mail bombed" or that attracts such behavior will be asked to leave and charged a sum of $300 equivalent as the same amount under the agreement with our data center will be payable by us to them. If you are not sure if your actions will be in violation.

Age The client must be 18 years of age to obtain our service.

Abuse of the legal rights of others Examples of unacceptable activities in this regard include posting private information about a person without their consent, infringing intellectual property rights, defaming a person or business, and knowingly making available code which will have a deleterious effect on third party computers. Green Apple supports free speech on the Internet, and will not suspend or cancel a customer's account simply because it disagrees with the views expressed by the customer. Where there are allegations that a customer's on-line activity has violated the legal rights of a third party, Green Apple will not substitute itself for a court of law in deciding tort claims raised by the third party.

Abuse of the law Green Apple services may be used for lawful purposes only. Illegality includes but is not limited to: drug dealing; attempting without authorization to access a computer system; pirating (distributing copyrighted material in violation of copyright law, specifically MP3s, MPEG's,ROMs, and ROM emulators); gambling; schemes to defraud; trafficking in obscene material; sending a message or having content that is obscene, lewd, lascivious, filthy, or indecent with intent to annoy, abuse, threaten, or harass another person; threatening bodily harm or damage to individuals or groups; violating U.S. export restrictions; stalking; or violating other state or federal law such as the Electronic Communications Privacy Act, the Computer Fraud and Abuse Act, or the Economic Espionage Act. Linking to illegal material is also prohibited. Anything violating Indian Law will be considered as abuse of our services and the person indulging in the same will be considered totally liable for his acts. On finding this we will discontinue the services immediately and inform the same to the Law enforcement agencies to take care of the situation. This will not arising any liability on Green Apple.com or any of its associates, partners or proprietor. Green Apple reserves the right to check system files, email, and other data on our servers for illegal content and materials, or for any other reasons deemed necessary.

Pornography Pornography and sex-related merchandising, or links to such material, even if legal, is not an acceptable use of Green Apple servers.

Abuse of Green Apple Server Resources Running programs in the background on a Green Apple server without Green Apple prior written authorization, or running chat rooms, Internet Relay Chat, IRC bots, Greeting Cards sites, software downloading sites, more then 1000 emails a day and the like are not acceptable uses of Green Apple servers. Further, any usage of ten percent (10%) or more of our system resources is an undue burden on our system and is unacceptable. If your usage ever exceeds ten percent (10%) of system resources, your account may be terminated immediately and without prior notice. In addition any domain that exceeds ten gigabytes of bandwidth traffic can be terminated without prior notice. Green Apple can set an additional domain name to be pointed to your site's IP address for Rs.1100 pa setup fee. Usage of scripts or other utilities to direct pointed domain names to subdirectories is not permitted and is grounds for terminal ton of the account.

Hacking/Cracking Green Apple reserves the right to report illegal activities to any and all regulatory, administrative, and/or governmental authorities for prosecution. The following examples of unacceptable behavior are non-exclusive, and are provided for guidance purposes. If you are unsure if your actions will be a violation of our policies please contact abuse@greenapplewebware.com Server broadcast messages or any message sent on an intrusive basis to any directly or indirectly attached network Attempt to circumvent any user authentication or security of host, network, or account. Accessing data not intended for user. Probing the security of any network. Spawning dozens of processes. Port scans, ping floods, packet spoofing, forging router information, Denial of Service attacks, sniffers, flooding, spoofing, ping bombing, smurfs, winnuke, land, teardrop. Promulgation of viruses. IRC bots such as eggdrop or BitchX. Any activity, whether or not the intrusion results in the corruption or loss of data, will be investigated and proper action taken. The presence of any of these programs, whether or not run, will result in action against the user including suspension or termination.

Client Responsiblity: The client is responsible for all activity originating from the account unless proven to be a victim of outside hacking or address forgery. The client is responsible for the securing their user name/password. The client assumes the responsibility of all material on their site that may be put on by a third party (such as the usage of free of all link pages.) Use of Green Apple's service requires a certain level of knowledge varies depending on the anticipated use and desire content of the webs page by the client. The following example are offered : web publishing : requires knowledge of the HTML, properly locating and linking document ,FTP ing web content , graphics , text, sounds, image-mapping etc. Front page web publishing: knowledge of front page as well as Telnet and FTP understanding and capability. CGI script: require knowledge of UNIX environment, TAR & GUNZIP commands, Perl, CShell script, permission etc. Mail: a use of mail client to receive and send mail ,etc. The client agrees that he or she specific to Green Apple's server. Support will only be provide to the company placing the order to us ,we shall not support the customers of reseller or developer to whom the space is further resold by the reseller or developers. We do not offer tech support to customer who walk into our office as that will have an additional charge of RS. 1000/- per hour but we do offer tech support through telephone and emails.

Backups: No guarantees are made of any kind, either expressed or implied as to the integrity of these backups. Backups are made for the server restoring purpose only. It is the client responsibility to maintain local copies of their web content and information. If loss of data occurs due to the fault of Green Apple, Green Apple will attempt to recover the data for no charge but does not guarantees its recovery. If data loss occurs due to negligence of client in securing their account or by an action of the client, Green Apple will attempt to recover the data from the most recent archive for a Rs. 2500/- fee.

IP Numbers: Green Apple maintains control and any ownership of any and all I.P. numbers that may be assign to the client and reserve in its sole discretion the right to change or remove any and all IP numbers and addresses.

Renewal Of Domain: we do not send any information or notice about the domain name renewal except the notice for the expire of the web space. Renewal notice for the domain comes directly from the registrar and we stand no guarantee for any domain. In simple word it is the client onus to check when his domain is expiring and unless he par well in advance to renew the domain we cannot assure of its renewal.*Any facilities/features offered by the registrar with domain booking are beyond our control and to registrant ,administrative, technical and billing contact in real time. As registrar have their own servers so any support related to the domain have to the directly taken from the registrar tech-support staff members, we offer no guarantee at all related to add on features with the domain names and any queries related to the same must be send to the registrar only.

Applicability of Invoice: invoice will be applicable on the availability of domain name at the time of Booking and incase we have raised the invoice prior to the booking of the domain and the same domain is booked by someone else before we have initiated the registration on or after the date of invoice /on or within the billing duration dates, the said invoice will stand cancelled and bring no liability on Green Apple / In cyber Advertising Incorporation or ant of its associates , employees, members, channel partner and Proprietor.

Limitation Of Liability: Green Apple shall not be responsible for any claim damages, which may arise from Green Apple's servers going offline or being unavailable for any reasons what so ever. Further, Green Apple shall not be responsible for any claim damages, including incidental or consequential damages, resulting from the corruption or deletion of any website from one of Green Apple's server. All damage shall be limited to the immediate termination of service. Green Apple shall be the sole arbiter of what is or is not a violation of these acceptable use policies Green Apple reserve the right of terminate an account at any time and for any reason that causes harm to ant Green Apple's customer's website. Green Apple reserve the right to withhold any pre-paid fund for any site removed for violation of these policies . Green Apple reserves the right to refuse, cancel or suspend service at our sole discretion. Green Apple reserve all right to change/modify/remove or add any of the price ,server feature, timely schemes, websites/other information hosted by any of the customer on our server which be defined as illegal/unsolicited use of our server space or other facilities as and when announced .
Web Hosting & E-commerce Customers: The following Terms of Use apply only to Web Hosting and E-Commerce customers, and supplement the terms above in section A that apply to all Green Apple customers
 

Server Resources: Any web site that uses a high amount of server resources (such as, but not limited to, CPU time, memory Indiage, and network resources) will be given the option to either pay additional fees (which will depend on the resources required), reduce the resources used to an acceptable level, or upgrade its service to a Dedicated Server plan.Green Apple shall be the sole arbiter of what is considered to be a high server Indiage level. All Web Hosting and E-Commerce accounts come with a limit of 5,000 files per account. Each block of 5,000 files after the initial 5,000 will incur an additional charge of $9.95/month. Any Web Hosting and E-Commerce account deemed to be adversely affecting server performance or network integrity will be shut down without prior notice.


CGI Scripts: Any scripts that pose a potential security risk or are deemed to be adversely affecting server performance or network integrity will be shut down or will be automatically removed without prior notice. Green Apple does not permit CGI script sharing with domains not hosted by Green Appleor any scripts that may be abused for UCE purposes.

Chat Rooms: Green Apple does not allow Web Hosting and E-Commerce customers to install their own chat rooms. Chat rooms tend to require significant system resources and therefore cannot be permitted as an account option. However, for a small charge, Green Apple provides Java chat rooms that meet most users' needs and run without hindering system performance.

Software Distribution: Green AppleWeb Hosting and E-Commerce accounts are not configured for the purposes of distributing software and/or multimedia products. If you wish to distribute software and/or multimedia files, please contact info@greenapplewebware.com to make special arrangements.

Multimedia Files: Multimedia files are defined as any graphics, audio, and video files. Green Apple Web Hosting and E-Commerce accounts are not to be used for the purposes of distributing and storing unusual amounts of multimedia files. Any web site, whose disk space Indiage for storing multimedia files exceeds 70% of its total Indiage, in terms of total size or number of files, will be considered to be using an unusual amount of multimedia files.

Databases: Any database stored on Green Apple Web Hosting servers shall be limited in size to 10% of the total disk space allotted for that particular domain's plan/web hosting account.


Adult Content: Due to the special system and network requirements of adult-oriented sites, pornography and sex-related merchandising are prohibited for Web Hosting and E-Commerce customers. This includes sites that may infer sexual content or provide links to adult content elsewhere. This is also true for sites that promote any illegal activity or content that may be damaging to our servers or any other server on the Internet, or provide links to such sites.

Juridisction in case of Disputes: In case of any dispute, the jurisdiction will be only at DELHI COURTS.

Green Apple reserves the right to change the Acceptable Use Policy with out prior notice or warning. Non-enforcement of any part of the Acceptable Use Policy does not constitute consent. Violation of these Acceptable Uses Policies be referred to info@greenapplewebware.com All complaint will be investigated promptly.

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