Business And Commercial Terms And Conditions
Relating End User Customer/Channel Partner



Price:

Full order value including all the transfer price, tax and octroi are payable in part payment or as per discussions held with you. No additional cost discount is available as the price has been worked suitable in cooperating the same. The customer is entitled to get our discount or additional incentive rates for every order in case to case basis or offer value. All prices exclusive of freight & Insurance, Sales Tax, Octroi and any other levies which will be borne by the organization which are applicable.

Order Placed:

Every order should be placed in purchase order format from customer site enclosing DD No. Amount, Dated.(OR/ AND MODE OF PAYMENT YOU USED )Order will be placed with Green Apple solution(I) pvt.ltd. by fax and original through courier. In case of cancellation of order intimate within two days of the date of the purchase order.

Delivery:

General delivery and deployment schedule will be as stipulated in the order.

General:

All the terms and conditions will also be applicable to special offer excepting those that are valid Dated. No guarantee is provided for installation or up gradation of any kind software after the warranty period or any data loss occurred during the same period due to mishandling or misinterpretation. These terms and conditions supersede all previous circulated ones which cease to operate with immediate effect.

Arbitration:

The agreement shall be deemed to have executed at New Delhi . Any dispute shall be subjected to the exclusive jurisdiction of the court of New Delhi. Further, this warranty is subjected to the laws of India alone.

Payment Dispute:

Interest will be @ 24 %Per Annum if payment delays.

Abuse of the law:

Green Apple services may be used for lawful purposes only. Illegality includes but is not limited to: drug dealing; attempting without authorization to access a computer system; pirating (distributing copyrighted material in violation of copyright law, specifically MP3s, MPEG's,ROMs, and ROM emulators); gambling; schemes to defraud; trafficking in obscene material; sending a message or having content that is obscene, lewd, lascivious, filthy, or indecent with intent to annoy, abuse, threaten, or harass another person; threatening bodily harm or damage to individuals or groups; violating U.S. export restrictions; stalking; or violating other state or federal law such as the Electronic Communications Privacy Act, the Computer Fraud and Abuse Act, or the Economic Espionage Act. Linking to illegal material is also prohibited. Anything violating Indian Law will be considered as abuse of our services and the person indulging in the same will be considered totally liable for his acts. On finding this we will discontinue the services immediately and inform the same to the Law enforcement agencies to take care of the situation. This will not arising any liability on Green Apple.com or any of its associates, partners or proprietor. Green Apple reserves the right to check system files, email, and other data on our servers for illegal content and materials, or for any other reasons deemed necessary.

Pornography:

Pornography and sex-related merchandising, or links to such material, even if legal, is not an acceptable use of Green Apple servers.

Abuse of Green Apple Server Resources:

Running programs in the background on a Green Apple server without Green Apple prior written authorization, or running chat rooms, Internet Relay Chat, IRC bots, Greeting Cards sites, software downloading sites, more then 1000 emails a day and the like are not acceptable uses of Green Apple servers. Further, any usage of ten percent (10%) or more of our system resources is an undue burden on our system and is unacceptable. If your usage ever exceeds ten percent (10%) of system resources, your account may be terminated immediately and without prior notice. In addition any domain that exceeds ten gigabytes of bandwidth traffic can be terminated without prior notice. Green Apple can set an additional domain name to be pointed to your site's IP address for Rs.1100 PA setup fee. Usage of scripts or other utilities to direct pointed domain names to subdirectories is not permitted and is grounds for terminal tion of the account.

Hacking/Cracking:

Green Apple reserves the right to report illegal activities to any and all regulatory, administrative, and/or governmental authorities for prosecution. The following examples of unacceptable behavior are non-exclusive, and are provided for guidance purposes. If you are unsure if your actions will be a violation of our policies please contact infy@greenapplewebware.com. Server broadcast messages or any message sent on an intrusive basis to any directly or indirectly attached network Attempt to circumvent any user authentication or security of host, network, or account. Accessing data not intended for user. Probing the security of any network. Spawning dozens of processes. Port scans, ping floods, packet spoofing, forging router information, Denial of Service attacks, sniff ers, flooding, spoofing, ping bombing, smurfs, winnuke, land, teardrop. Promulgation of viruses. IRC bots such as egg drop or BitchX. Any activity, whether or not the intrusion results in the corruption or loss of data, will be investigated and proper action taken. The presence of any of these programs, whether or not run, will result in action against the user including suspension or termination.

Client Responsibility:

The client is responsible for all activity originating from the account unless proven to be a victim of outside hacking or address forgery. The client is responsible for the securing their user name/password. The client assumes the responsibility of all material on their site that may be put on by a third party (such as the usage of free of all link pages.) Use of Green Apple's service requires a certain level of knowledge varies depending on the anticipated use and desire content of the webs page by the client. The following example are offered : web publishing : requires knowledge of the HTML, properly locating and linking document ,FTP ing web content , graphics , text, sounds, image-mapping etc. Front page web publishing: knowledge of front page as well as Telnet and FTP understanding and capability. CGI script: require knowledge of UNIX environment, TAR & GUNZIP commands, Perl, CShell script, permission etc. Mail: a use of mail client to receive and send mail ,etc. The client agrees that he or she specific to Green Apple's server. Support will only be provide to the company placing the order to us ,we shall not support the customers of reseller or developer to whom the space is further resold by the reseller or developers. We do not offer tech support to customer who walk into our office as that will have an additional charge of RS. 1000/- per hour but we do offer tech support through telephone and emails.

Backups:

No guarantees are made of any kind, either expressed or implied as to the integrity of these backups. Backups are made for the server restoring purpose only. It is the client responsibility to maintain local copies of their web content and information. If loss of data occurs due to the fault of Green Apple, Green Apple will attempt to recover the data for no charge but does not guarantees its recovery. If data loss occurs due to negligence of client in securing their account or by an action of the client, Green Apple will attempt to recover the data from the most recent archive for a Rs. 2500/- fee.

IP Numbers:

Green Apple maintains control and any ownership of any and all I.P. numbers that may be assign to the client and reserve in its sole discretion the right to change or remove any and all IP numbers and addresses.

Renewal Of Domain:

We do not send any information or notice about the domain name renewal except the notice for the expire of the web space. Renewal notice for the domain comes directly from the registrar and we stand no guarantee for any domain. In simple word it is the client onus to check when his domain is expiring and unless he par well in advance to renew the domain we cannot assure of its renewal.*Any facilities/features offered by the registrar with domain booking are beyond our control and to registrant ,administrative, technical and billing contact in real time. As registrar have their own servers so any support related to the domain have to the directly taken from the registrar tech-support staff members, we offer no guarantee at all related to add on features with the domain names and any queries related to the same must be send to the registrar only.

Applicability Of Invoice:

invoice will be applicable on the availability of domain name at the time of Booking and incase we have raised the invoice prior to the booking of the domain and the same domain is booked by someone else before we have initiated the registration on or after the date of invoice /on or within the billing duration dates, the said invoice will stand cancelled and bring no liability on Green Apple or ant of its associates , employees, members, channel partner and Proprietor.

Limitation Of Liability:

Green Apple shall not be responsible for any claim damages, which may arise from Green Apple's servers going offline or being unavailable for any reasons what so ever. Further, Green Apple shall not be responsible for any claim damages, including incidental or consequential damages, resulting from the corruption or deletion of any website from one of Green Apple's server. All damage shall be limited to the immediate termination of service. Green Apple shall be the sole arbiter of what is or is not a violation of these acceptable use policies Green Apple reserve the right of terminate an account at any time and for any reason that causes harm to ant Green Apple's customer's website. Green Apple reserve the right to withhold any pre-paid fund for any site removed for violation of these policies . Green Apple reserves the right to refuse, cancel or suspend service at our sole discretion. Green Apple reserve all right to change/modify/remove or add any of the price ,server feature, timely schemes, websites/other information hosted by any of the customer on our server which be defined as illegal/unsolicited use of our server space or other facilities as and when announced.

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